Thank you for choosing Chennai Masala. We are committed to delivering fresh, high-quality spices safely and on time.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
- Standard Delivery: 3–7 business days across most locations in India.
- Remote locations may require additional delivery time.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order value.
- Free shipping may be available during promotional offers or on eligible orders.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment.
Delivery Attempts
Our courier partner will make multiple delivery attempts. If the delivery is unsuccessful due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.
Contact Us
If you have any questions regarding shipping, please contact our customer support team. We are happy to assist you.